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support@anchorintentions.comCommon Questions
What is Anchor?
Anchor is a cognitive priming utility that transforms your written intentions into unique personal visual symbols — called anchors. Through daily tracing sessions, you build motor memory and cognitive association with your intention, closing the gap between knowing what you want and acting like you believe it.
How does the free trial work?
You get 7 days of full access, no credit card required. At the end of your trial, you can choose a monthly, annual, or lifetime plan to continue. If you don't subscribe, your account remains accessible but priming sessions and anchor creation will be limited.
What happens to my anchors if I cancel?
Your anchors are saved to your account and remain viewable. You won't lose your symbols or your history. You simply won't be able to run new priming sessions or forge new anchors without an active subscription.
How do I cancel my subscription?
Subscriptions are managed through the App Store (iOS) or Google Play (Android). To cancel, go to your device's subscription settings and cancel from there. We do not manage billing directly — it runs through Apple or Google. If you need help locating the cancellation option, email us and we'll walk you through it.
Can I get a refund?
Refund requests are handled by Apple or Google, depending on where you purchased. You can request a refund directly through the App Store or Google Play. If you're having trouble, contact us and we'll assist where we can.
What is the Lifetime plan and is it still available?
The Lifetime plan ($149) provides permanent, unlimited access and is only available during the launch window — limited to the first 500 users. Once those spots are filled or the window closes, it will no longer be offered. Check the app for current availability.
What does "thread strength" mean?
Thread strength is your momentum score — a number from 0 to 100 that grows with each priming session and decays slowly if you miss days. Unlike a streak that resets to zero, thread strength reflects the cumulative weight of your practice over time. It's designed to represent your identity, not punish your calendar.
Is my data private?
Yes. Your intentions, anchors, and session data are private to your account. We do not sell personal data. See our Privacy Policy for full details on what we collect and how it's used.
How do I delete my account?
You can request account deletion at any time. Visit our account deletion page for instructions. Deletion is permanent and removes all associated data from our systems.
The app isn't working — what should I do?
First, try closing and reopening the app. If the issue persists, try uninstalling and reinstalling — your account data is stored server-side and will be restored on login. If you're still having trouble, email us at support@anchorintentions.com with your device model, operating system version, and a description of the issue.